Question 1

Who does CopperKestrel serve?

Accepted Answer

CopperKestrel serves UK plumbers, HVAC companies, roofers, and electricians.

Question 2

What are the plans and prices?

Accepted Answer

Done-for-you is £497 per month, plus a one-time £500 setup fee. Software-only review requests are £149 per month.

Question 3

How are review requests worded?

Accepted Answer

Review requests are neutral invitations to share an honest account of a real customer experience; they do not ask for a positive rating.

Question 4

Does CopperKestrel gate review requests or create reviews for customers?

Accepted Answer

No. CopperKestrel does not create reviews for customers or gate review requests based on expected satisfaction. Reviews should reflect the customer’s own genuine experience.